Process for Improved Patient-Provider Engagement
Is your patient satisfaction survey shining a spotlight on your communication problems? Would you like a simple communication tool that’s easy to use that can dramatically improve patient care? Do you wish your patient’s were more involved and invested in their healthcare? Yes? Then it’s time to adopt a C.A.N. Do Approach to thriving in today’s healthcare climate. When you Communicate, Advocate and Navigate you C.A.N improve your patient and provider satisfaction.
As a cancer survivor, Sarah shares vital lessons learned on how clear and respectful communication decreases medical errors, improves patient outcomes and enhances the overall care experience. Sarah provides solutions to the critical communication challenges you face daily and learn how to partner with your patients to improve outcomes, retain their business and grow your market share.
Expected Outcomes:
- Attract and retain patients to grow market share and build a patient-centered culture.
- Learn to identify communication preferences in patients, family members and coworkers to improve interactions and outcomes.
- Understand the role clear communication has in improving patient satisfaction and decreasing medical errors.
- Identify ways to encourage patients to be self-activated.
- Recognize the important role networking has in helping patients, families and providers successfully navigate healthcare today.
